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Business Operations Manager (Auto) - Venice, CA

Credit Karma is working to make financial progress possible for everyone. The BizOps team plays a pivotal role in this mission and every part of our business by regularly driving operational discipline and clarity on performance and priorities to make verticals & Credit Karma successful at achieving objectives.
We're looking for a Manager to partner with General Manager of our Auto vertical and serve as the BizOps lead on their leadership "Core" team. This role will be based in our Los Angeles office and will require travel of one week per month to our San Francisco office.
What You'll Do:
Serve as thought partner and sounding board to GM to help them drive data-driven decisions
Facilitate strategic planning and provide independent perspective on viability of plans to achieve goals, as well as on resource prioritization and allocation
Identify opportunities to leverage the platform, other verticals, strategic partnerships and acquisitions to grow the business. In the event of an acquisition in the vertical, drive acquisition integration
Serve as the connective tissue of a cross-functional Vertical Core Team to enable it to function effectively: Establish regular forum for discussion of highest priority topics and for decision making, Ensure consistency across initiatives, Track performance (develop operational dashboards for specific initiatives and overall KPIs), Drive cross-functional clarity on under- and over-performance (in-depth analyses)
Manage key communication / decks to Executive Committee and Board of Directors
Provide regular insight into industry trends
Lead strategic projects to inform longer-term growth planning and operationalize select strategic initiatives
Ensure appropriate level of consistency within BizOps team across vertical Core Teams
What's Great About It:
You'll serve as an influential sounding board for vertical leadership and drive discipline to decision-making
You'll get to solve highly analytical problems and have a direct impact on the future of the Credit Karma product
Your work will help us design better products, improve user experience, and inform overall business performance
You'll have exposure to and a voice at all levels of management. The role is highly cross-functional, which means you get to work with product, business development, marketing, data science, finance and engineering
You'll get to join a high-growth vertical and have an outsized impact on its long-term trajectory
What We Expect:
5+ years of relevant work experience
MBA or BA/BS degree in Business, Economics or related field
Strong analytical chops and ability to problem-solve and understand key drivers of the business
Ability to drive forward complex projects with minimal guidance and oversight
Strong communication and presentation skills with ability to articulate, present and debate recommendations with all levels of management
Proactive and passionate self-starter with bias towards action and constant prioritization
Strong cross-functional experience with team-first attitude
General athlete with preferred background in management consulting or related field



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